Global address book not updating dating a lady older than me

If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.

someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.

Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?

In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.

For me, new colleagues are not showing up and the contact pictures aren’t displaying either.

They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.

Key: Note: As Outlook 2010 an Outlook 2013 can connect to multiple Exchange servers in a single mail profile, there is an additional “Offline Address Books” subdirectory which contains folders with GUID references which contain the actual oab-files.

Finding out which GUID represents which mail account isn’t very straightforward but looking at the “Date modified” value of the folder should give you a good indication if you don’t want to simply delete all folders or rename them to

In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.This means that in the worst possible scenario, an update to the Address Book won’t become available to the user until 48 hours after the change.This situation however is extremely rare since the default maintenance time on Exchange is at AM and updates and downloads are usually performed during working hours.Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from Tech Target experts. I might have a problem with my Offline Address Book in Outlook.

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In a later section, it is explained how to modify this.

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